Many property managers excel at collecting rents, yet fall short in their ability to effectively and profitably operate the property on a daily basis. RealSmart Group’s property management division provides this capability by meticulously screening prospective tenants, hiring reliable maintenance and other vendors, utilizing state-of-the-art, transparent accounting practices and closely scrutinizing the day-to-day operations of the property.
Property management safeguards assets by making sure the building is properly insured, maintained and secured. The many and varied duties of a property manager demand the combined skills of a business executive, decorator, salesperson, parking lot attendant, gardener, housekeeper, information center, accountant, banker, lawyer, psychologist, marriage counselor, bookkeeper, rent collector, maintenance expert, security officer, keeper of the keys, and compliance officer. To be most effective, the property manager must also be soft spoken, responsive, poised, quick-thinking, tireless, omnipresent, mechanically-minded, omniscient and never-ailing. This “expert” knows how to visit without visiting, sell without selling, see without judging and hear without repeating.
The property manager has a dual responsibility to the owner or client whose objective is to derive the highest return from the property as well as to the tenants, whose interests lie in receiving the best value for their money, including reasonable safety measures and conformance with fair housing regulations. The property manager must promptly rent the property/units at the highest market rent possible, keep operational order and adhere to the budget, while preserving and enhancing the physical value and prestige of the property.